Shipping & Delivery Policy
Included in our guidelines are approximate delivery times. An exact time may not be practical most of the time due to unpredictable traffic conditions. If your order involves deliveries to multiple addresses, we require separate orders filled out for each.
Cakes are hand finished by highly skilled and experienced chefs. Still a 100% match up of colour and brightness of colours to the photographs shown is not feasible. Expect 80 to 85% match with the pictures given. We assure you that each cake will be a masterpiece in quality, style and taste. There is a minimum of 3 hours in advance for express delivery cake orders. It is a good idea to check with us while you order, if your requirements involve out of the normal quick delivery schedules. We respect all delivery schedules. Yet, unforeseen circumstances pop up. Customers will be duly informed during such odd times.
We are always careful while shipping your orders. A few products like cakes are delicate in nature and prone to negligible damages in transit; especially due to the condition of our roads in spite of our special vehicles. Please be aware of such unforeseen damages. You could incur an additional shipping charge if your delivery address is out of our ‘Free Shipping Zone’. In such cases you will be notified in advance. If your address happens to be beyond our deliverable limit, the order can be cancelled and money reimbursed if payment has been made.
Confirmed cake orders cannot be cancelled as they are made as per your specific order. Please be aware that they are perishable as well.